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Welcome to the RISE Community Resource Directory

Your trusted hub for locating essential services and support across Washington, D.C., Maryland, and Virginia.
Whether you’re looking for food assistance, church-based community programs, or utility support, this directory connects you with real organizations ready to help.

Use the filters below to search by state, county, or resource type, or simply type a keyword to find exactly what you need. Together, we’re making sure no one has to navigate life’s challenges alone.

State
County/Area (County or Ward)
Organization/Program
Address
Phone
Email
Hours/Notes
Resource Type
DC
District-wide
DOEE Low-Income Home Energy Assistance Program (LIHEAP)
1200 First St NE, 5th Floor, Washington, DC 20002
311
Energy bill grants for heating/cooling; schedule via 311; emergency assistance available.
Utility Assistance
DC
District-wide
DOEE Utility Discount Program (UDP)
1200 First St NE, 5th Floor, Washington, DC 20002
(202) 535-2600
Discounts on Pepco, Washington Gas, and DC Water bills; income eligibility applies.
Utility Assistance
DC
District-wide
DOEE CRIAC Residential Relief (DC Water charges)
1200 First St NE, 5th Floor, Washington, DC 20002
311
criac.residential@dc.gov
Relief for Clean Rivers Impervious Area Charge (CRIAC); email/online applications.
Utility Assistance
DC
District-wide
DC Water Customer Assistance (CAP/SPLASH/Payment Plans)
1385 Canal St SE, Washington, DC 20003
(202) 350-9649; (202) 354-3600
cares@dcwater.com; customer.service@dcwater.com
CAP discounts, SPLASH one?time emergency aid, and payment plans.
Utility Assistance
DC
District-wide
Greater Washington Urban League Emergency Utility Assistance
2901 14th St NW, Washington, DC 20009
(202) 792-2554
uintake@gwul.org
One emergency help for electric/gas/water; apply online or by phone.
Utility Assistance
DC
District-wide
Pepco Assistance Finder
701 9th St NW, Washington, DC 20068 (HQ)
(202) 833-7500
Tool to locate DC assistance options and payment plans.
Utility Assistance
DC
District-wide
Washington Gas Assistance & Payment Options
(Customer Care)
(844) 927-4427
Navigator for LIHEAP, company aid, and payment arrangements.
Utility Assistance
MD
Statewide
Maryland DHS Office of Home Energy Programs (OHEP: MEAP/EUSP/ARA/USPP)
(Apply online / local OHEP offices)
1-800-332-6347
Energy grants, electric discounts, arrearage retirement; apply via MyMDThink or local offices.
Utility Assistance
MD
Statewide (All Utilities)
211 Maryland Utility Assistance Navigator
Statewide
211
Find local programs and utility hardship options.
Utility Assistance
MD
Prince George?s County
OHEP PGCDSS Energy Assistance
425/805 Brightseat Rd, Landover, MD 20785
(301) 909-6300
pgcdss.energy@maryland.gov
Mon-Fri 8:00am-4:30pm.
Utility Assistance
MD
Montgomery County
OHEP DHHS Energy Assistance
1301 Piccard Dr, 4th Fl, Rockville, MD 20850
(240) 777-4450
ohep@montgomerycountymd.gov
Lobby Mon-Fri 8:30am-4:30pm; phones until 5:00pm.
Utility Assistance
MD
Baltimore City
DPW Water4All (Water/Sewer Discount)
200 Holliday St, 1st Fl, Rm 8, Baltimore, MD 21202
(410) 396-5398
Income based water discount; apply online or in person.
Utility Assistance
MD
Anne Arundel County
OHEP AAC Community Action Partnership
613 Global Way, Linthicum Heights, MD 21090
(410) 626-1900
energyprograms@aaccaa.org
Check site for hours/appointments.
Utility Assistance
MD
Howard County
OHEP Community Action Council of Howard County
9820 Patuxent Woods Dr, Columbia, MD 21046
(410) 313-6440
clientassistance@cac-hc.org
Mon-Fri 8:30am-4:30pm.
Utility Assistance
MD
Frederick County
OHEP City of Frederick Housing & Human Services
420 E Patrick St, Frederick, MD 21701 (drop box); Mail: PO Box 3929, Frederick, MD 21705
(301) 600-1506
ohep@cityoffrederickmd.gov
Apply online/by mail; see site for lobby/drop box info.
Utility Assistance
MD
Calvert/Charles/St. Marys
OHEP Southern MD TriCounty Community Action (SMTCCAC)
8371 Old Leonardtown Rd, Hughesville, MD 20637
(301) 274-4474 (Opt 1)
OHEP@smtccac.org
Local OHEP administrator for Southern MD.
Utility Assistance
MD
Allegany County
OHEP Allegany County DSS
1 Frederick St, Cumberland, MD 21502
(301) 784-7000
Apply via county DSS or MyMDThink.
Utility Assistance
MD
Garrett County
Garrett County Community Action Committee Energy Assistance (OHEP)
104 E Center St, Oakland, MD 21550
(301) 334-9431
Local OHEP service provider.
Utility Assistance
MD
Washington County
Community Action Council of Washington County Energy Assistance
117 Summit Ave, Hagerstown, MD 21740
(301) 797-4161
Local OHEP service provider for Washington County.
Utility Assistance
MD
Carroll County
Human Services Programs of Carroll County Energy Assistance
10 Distillery Dr, Westminster, MD 21157
(410) 857-2999
Local OHEP partner.
Utility Assistance
MD
Cecil County
Cecil County DSS OHEP
170 E Main St, Elkton, MD 21921
(410) 996-0100
Apply at county DSS; check site for hours.
Utility Assistance
MD
Harford County
Harford County Community Action Agency OHEP
1321-B Woodbridge Station Way, Edgewood, MD 21040
(410) 612-9909
MEAP@harfordcaa.org
Mon-Fri 8:30am-4:30pm.
Utility Assistance
MD
Queen Annes County
Queen Annes County DSS OHEP
125 Comet Dr, Centreville, MD 21617
(410) 758-8000
QAC.OHEP@maryland.gov
Mon-Fri 8:00am-4:30pm.
Utility Assistance
MD
Kent County
Kent County DSS OHEP
350 High St, Suite 4, Chestertown, MD 21620
(410) 810-7600
Apply via county DSS; check current hours.
Utility Assistance
MD
Talbot County
Talbot County DSS OHEP
301 Bay St, Unit 5, Easton, MD 21601
(410) 770-4848
Apply via county DSS; check current hours.
Utility Assistance
MD
Caroline County
Caroline County DSS OHEP
207 S 3rd St, Denton, MD 21629
(410) 819-4500
Call for hours.
Utility Assistance
MD
Dorchester County
Dorchester County DSS OHEP
627 Race St, Cambridge, MD 21613
(410) 901-4100
Call for hours.
Utility Assistance
MD
Wicomico County
Wicomico County DSS OHEP
201 Baptist St, Salisbury, MD 21801
(410) 713-3900
Call for hours.
Utility Assistance
MD
Worcester County
Worcester County DSS OHEP
299 Commerce St, Snow Hill, MD 21863
(410) 677-6800
Call for hours.
Utility Assistance
MD
Somerset County
Somerset County DSS OHEP
30397 Mt Vernon Rd, Princess Anne, MD 21853
(410) 677-4200
Call for hours.
Utility Assistance
MD
Baltimore County
OHEP Drumcastle Government Center
6401 York Rd, Baltimore, MD 21212
(410) 853-3385
Energy assistance applications and info.
Utility Assistance
MD
BGE Service Area
Fuel Fund of Maryland (BGE customers)
57 W Timonium Rd, Ste 208, Timonium, MD 21093
(410) 235-9080
Bridges gaps after OHEP grants; apply online or via partners.
Utility Assistance
MD
Prince George?s & Montgomery (WSSC)
WSSC Water Customer Assistance Program (CAP) & Water Fund
14501 Sweitzer Ln, Laurel, MD 20707
(301) 206-4001
CAP fee credits via OHEP; Water Fund (The Salvation Army); PromisePay payment plans.
Utility Assistance
VA
Statewide
Virginia DSS Energy Assistance (LIHEAP: Fuel/Crisis/Cooling)
(Apply via CommonHelp or local DSS)
(855) 635-4370
Open application windows; emergency crisis available seasonally.
Utility Assistance
VA
Statewide (Dominion & APCo)
Virginia PIPP Percentage of Income Payment Program
(VDSS administered)
(866) 366-4357
Caps monthly electric bills at 6-10% of income (eligible utilities).
Utility Assistance
VA
Statewide (Dominion Energy)
Dominion Energy Energy Share
(Apply via partner agencies)
Dial 2-1-1
Bill assistance & weatherization; not income?restricted, based on need.
Utility Assistance
VA
Statewide
Dollar Energy Fund Virginia Utility Assistance Program
Statewide partner agencies
1-888-282-6816
Grants for utility bills through local partners.
Utility Assistance
VA
Arlington County
Arlington County DHS Heating/Cooling Assistance
2100 Washington Blvd, 1st Fl, Arlington, VA 22204
(703) 228-1350
Apply via CommonHelp or local office; fax/email options available.
Utility Assistance
VA
Fairfax County
Fairfax County DFS Energy Assistance
12011 Government Center Pkwy, Fairfax, VA 22035
(703) 324-7500
Mon-Fri 8:00am-4:30pm.
Utility Assistance
VA
Loudoun County
Loudoun County Financial/Utility Assistance (DFS)
1 Harrison St SE, Leesburg, VA 20175
(703) 777-0100
See site.
Utility Assistance
VA
Prince William County
Prince William County DSS Energy Assistance
7987 Ashton Ave, Manassas, VA 20109
(703) 792-7500
Apply via CommonHelp; local office assistance available.
Utility Assistance
VA
City of Alexandria
Alexandria DCHS Utility/Heating/Cooling Assistance
4850 Mark Center Dr, Ste 100, Alexandria, VA 22311
(703) 746-5700
Local navigator; supports state programs & PIPP.
Utility Assistance
VA
City of Richmond
Richmond Dept. of Social Services Energy Assistance
900 E Marshall St, Richmond, VA 23219
(804) 646-7212
Apply via CommonHelp or in person.
Utility Assistance
VA
Henrico County
Henrico Dept. of Social Services Energy Assistance
8600 Dixon Powers Dr, Henrico, VA 23228
(804) 501-4001
Apply via CommonHelp or local office.
Utility Assistance
VA
Chesterfield County / Colonial Heights
Chesterfield-Colonial Heights DSS Energy Assistance
9501 Lucy Corr Cir, Chesterfield, VA 23832
(804) 748-1100
Apply via CommonHelp.
Utility Assistance
VA
Charlottesville/Albemarle
Charlottesville DSS Energy Assistance
120 7th St NE, Charlottesville, VA 22902
(434) 970-3400
City residents; Albemarle residents apply via county DSS.
Utility Assistance
VA
Albemarle County
Albemarle County DSS Energy Assistance
1600 5th St, Charlottesville, VA 22902
(434) 972-4010
Apply via CommonHelp or local office.
Utility Assistance
VA
Virginia Beach
Virginia Beach Human Services Energy Assistance
298 S Witchduck Rd, Virginia Beach, VA 23462
(757) 385-3431
Apply via CommonHelp or in person.
Utility Assistance
VA
Norfolk
Norfolk Department of Human Services Energy Assistance
741 Monticello Ave, Norfolk, VA 23510
(757) 664-6000
Apply via CommonHelp.
Utility Assistance
VA
Chesapeake
Chesapeake Dept. of Human Services Benefit Programs (Energy)
100 Outlaw St, Chesapeake, VA 23320
(757) 382-2000
Apply via CommonHelp.
Utility Assistance
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